To ensure timely deliveries and an uninterrupted service, PDQ Cold Call maintain spare capacity within our fleet and personnel at all times. Every vehicle is fully maintained and serviced by the manufacturer, Mercedes, and our fridge units are serviced by Carrier at 16 weekly intervals. This ensures minimal disruptions to your service and offer to your customers. To minimise breakdowns, we operate a three yearly vehicle renewal policy, with every vehicle used for only 3 years before. Despite operating for over 15 years, the average age of our fleet is only 1.5 years. All our vehicles come with full Mercedes 24 hour roadside recovery which ensures a 1 hour response time throughout the United Kingdom and Europe.

Real-Time Temperature Monitoring

Our Seven Telematics technology enables customers, drivers and management to remotely track the minute-by-minute GPS location and temperature of our fleet of vehicles. This data is securely stored offsite, with historical data made available for up to 12 months. This ensures a robust audit trail and allows us to complete a full review of the effectiveness of our internal control systems. Our telematics systems allows customers and the transport office to remotely track the real-time and historical temperature and location of consignments.

Key Out System

Our Mercedes vehicles are fitted with a key out system which enables the engine and fridge units to continue running whilst unattended, for example on the deck of a ferry. Leaving the engine and fridge unit running at all times guarantees the temperature of the products we carry. Any attempt by an unauthorised person to move the vehicle causes the engine to cut out and an alarm to be triggered.

Fridge Unit Calibration

Every vehicle refrigeration unit is fully calibrated and serviced at 16 weekly intervals. They are covered by manufacturer warranties and service agreements. These service agreements include full UK and European roadside backup and recovery in case of a fridge malfunction. All vehicles are equipped with electric standby cables, allowing them to be independently run from the vehicle. In the unlikely event of fridge breakdown, our high specification bodies allow the interior temperature of the vehicle to remain constant for over 2 hours.

High Security Loads

For the most vulnerable of loads, our vehicles are fitted with security cages, slam locks on doors, and vehicle registration numbers printed on the roof for aerial identification. Our vehicles are fitted with panic alarms which are directly linked to our operations department, which are triggered in case of an emergency. Our vehicles can also be double manned for additional security or help.

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Why PDQ is right for you?

AVAILABLE 24/7

Customer service team
contactable 24/7

RAPID

Specialist same-day and
next-day delivery options

DEDICATED

Next flight out and hand
carry service options

PRECISE

Track the minute-by-minute
location of your delivery

TRACEABLE

Track the exact current
temperature
of your delivery

FLEXIBLE

Multi-temperature refrigeration
from -25 to +30C

QUALIFIED

All of our drivers hold full
ADR & GDP certification

RECOGNISED

Won ‘Refrigerated Courier
of the Year’ in 2015 & 2016

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We Listen

PDQ Specialist Courier Services specialises in creating bespoke, tailored courier solutions for customers.

We Care

PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards.

We Deliver

As part of our UKAS ISO 9001:2008 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys.





Give us a call:

0800 046 2011