Accreditations PDQ Cold Call UKPDQ Cold Call prides itself on providing our customers and their clients with the upmost care and impeccable standards of service. We are therefore committed to achieving the highest standard of customer service, customer care and have implemented a comprehensive Quality Management System.

Given the importance and delicate nature of the products we carry, we train our drivers to become experts in their fields. As part of our training procedures are fully documented and continually audited by internal team leaders and our external accreditation body.

Quality Management Principles

Our processes have developed over several years to cover every aspect of our business. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Audits

Checking that the system works is a vital part of how PDQ Cold Call performs internal audits to check how our Quality Management System is working. Although not an ISO requirement, we give our customers an additional piece of mind by ensuring our practices are annually audited by ISOQAR, an independent certification body who verify our conformity to the standard. We also invite our customers to audit our practices and verify our high standards of compliance.

Trusted since 1998 by
  • Tesco PDQ Cold Call UK
  • Volac PDQ Cold Call UK
  • Starbucks PDQ Cold Call UK
  • InExpress PDQ Cold Call UK
  • FSA PDQ Cold Call UK
  • M&S PDQ Cold Call UK
  • Savoy PDQ Cold Call UK
  • Neogen PDQ Cold Call UK
  • Selfridges PDQ Cold Call UK
  • Sainsburys PDQ Cold Call UK
  • OSI PDQ Cold Call UK
  • Greencore PDQ Cold Call UK
  • Griffith PDQ Cold Call UK
  • Brakes PDQ Cold Call UK
  • Morrisons PDQ Cold Call UK
  • Tulip PDQ Cold Call UK
  • Coop Food PDQ Cold Call UK
  • Alpha PDQ Cold Call UK
  • Greggs PDQ Cold Call UK
  • ALcontrol PDQ Cold Call UK
  • 3663 PDQ Cold Call UK
  • Waitrose PDQ Cold Call UK
  • CSM PDQ Cold Call UK
  • Dr Oetker PDQ Cold Call UK
  • Iceland PDQ Cold Call UK
  • Naturex PDQ Cold Call UK
  • Harrods PDQ Cold Call UK
Why PDQ is right for you?

Accreditations PDQ Cold Call UK

AVAILABLE 24/7

Customer service team
contactable 24/7

Accreditations PDQ Cold Call UK

RAPID

Specialist same-day and
next-day delivery options

Accreditations PDQ Cold Call UK

DEDICATED

Next flight out and hand
carry service options

Accreditations PDQ Cold Call UK

PRECISE

Track the minute-by-minute
location of your delivery

Accreditations PDQ Cold Call UK

TRACEABLE

Track the exact current
temperature
of your delivery

Accreditations PDQ Cold Call UK

FLEXIBLE

Multi-temperature refrigeration
from -25 to +30C

Accreditations PDQ Cold Call UK

QUALIFIED

All of our drivers hold full
ADR & GDP certification

Accreditations PDQ Cold Call UK

RECOGNISED

Won ‘Refrigerated Courier
of the Year’ in 2015 & 2016

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We Listen

PDQ Specialist Courier Services specialises in creating bespoke, tailored courier solutions for customers.

We Care

PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards.

We Deliver

As part of our UKAS ISO 9001:2015 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys.

Accreditations PDQ Cold Call UK

    Give us a call:

    0800 046 2011