PDQ Cold Call take pride in the knowledge that our specialist team of drivers are trained to the highest levels of customer care, hygiene standards and professionalism. Our high level of training ensures that we are able to continually exceed the needs of our customers and upheld your reputation of quality.

Through employing all of our own drivers, we have created a team environment and a culture of customer focused service and support. Thanks to our staff empowerment initiatives and continual training and development programmes, we have experienced an extremely low staff turnover over the past 15 years.

An integral component of our ISO 9001:2008 Quality Management System, we aim to continually improve our services. Investing in our drivers through our training and development programme, we enhance their ability to service the requirements of our customers and safeguard your reputation of quality.

Electronic PODs and Paperless Invoicing

Our team are equipped with electronic PDA devices which capture collection and delivery information in real-time. This allows our customers to view signatures, dates and times through their portal, giving us the option of offering paperless invoicing. Over the past 12 months, this is drastically reduced our environmental impact and is in keeping with our green policies.