PDQ Cold Call take pride in the knowledge that our specialist team of drivers are trained to the highest levels of customer care, hygiene standards and professionalism. Our high level of training ensures that we are able to continually exceed the needs of our customers and upheld your reputation of quality.
Through employing all of our own drivers, we have created a team environment and a culture of customer focused service and support. Thanks to our staff empowerment initiatives and continual training and development programmes, we have experienced an extremely low staff turnover over the past 15 years.
An integral component of our ISO 9001:2008 Quality Management System, we aim to continually improve our services. Investing in our drivers through our training and development programme, we enhance their ability to service the requirements of our customers and safeguard your reputation of quality.
Electronic PODs and Paperless Invoicing
Our team are equipped with electronic PDA devices which capture collection and delivery information in real-time. This allows our customers to view signatures, dates and times through their portal, giving us the option of offering paperless invoicing. Over the past 12 months, this is drastically reduced our environmental impact and is in keeping with our green policies.
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Why PDQ is right for you?
AVAILABLE 24/7
Customer service team
contactable 24/7
RAPID
Specialist same-day and
next-day delivery options
DEDICATED
Next flight out and hand
carry service options
PRECISE
Track the minute-by-minute
location of your delivery
TRACEABLE
Track the exact current
temperature of your delivery
FLEXIBLE
Multi-temperature refrigeration
from -25 to +30C
QUALIFIED
All of our drivers hold full
ADR & GDP certification
RECOGNISED
Won ‘Refrigerated Courier
of the Year’ in 2015 & 2016
contact us
We Listen
PDQ Specialist Courier Services specialises in creating bespoke, tailored courier solutions for customers.
We Care
PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards.
We Deliver
As part of our UKAS ISO 9001:2015 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys.
