PDQ Cold Call prides itself on providing our customers and their clients with the upmost care and impeccable standards of service. We are therefore committed to achieving the highest standard of customer service, customer care and have implemented a comprehensive Quality Management System.

Given the importance and delicate nature of the products we carry, we train our drivers to become experts in their fields. As part of our training procedures are fully documented and continually audited by internal team leaders and our external accreditation body.

Quality Management Principles

Our processes have developed over several years to cover every aspect of our business. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.


Checking that the system works is a vital part of how PDQ Cold Call performs internal audits to check how our Quality Management System is working. Although not an ISO requirement, we give our customers an additional piece of mind by ensuring our practices are annually audited by ISOQAR, an independent certification body who verify our conformity to the standard. We also invite our customers to audit our practices and verify our high standards of compliance.

Trusted since 1998 by
Why PDQ is right for you?


Customer service team
contactable 24/7


Specialist same-day and
next-day delivery options


Next flight out and hand
carry service options


Track the minute-by-minute
location of your delivery


Track the exact current
of your delivery


Multi-temperature refrigeration
from -25 to +30C


All of our drivers hold full
ADR & GDP certification


Won ‘Refrigerated Courier
of the Year’ in 2015 & 2016

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We Listen

PDQ Specialist Courier Services specialises in creating bespoke, tailored courier solutions for customers.

We Care

PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards.

We Deliver

As part of our UKAS ISO 9001:2008 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys.

Give us a call:

0800 046 2011