Frozen Food Delivery & Courier Services
PDQ Cold Call provides a temperature-controlled solution for our customers throughout the UK and Europe. Our advanced vehicles are equipped with the latest temperature monitoring technology which remotely monitors the real time temperature of all products throughout transit. This allows us to provide a full electronic audit trail and ensures our customer’s items maintain their optimal temperature throughout the delivery.
This ability to maintain an exact temperature throughout transit is obviously a major benefit and key element of any trusted frozen courier service, which is why we’ve always maintained this as a fundamental part of our service. All of the drivers and vehicles within our frozen courier service are fully equipped to offer this guarantee and ensure that you have full peace of mind at every point of transit.
Our telematics technology enables our customers and management to remotely track the GPS location and temperature of the vehicle and individual consignment. This frozen courier service data is securely stored offsite, with historical data made available for up to 12 months. This ensures a robust audit trail and allows us to complete a full review of the effectiveness of our internal control systems, allowing us to keep the same elite standards across every single frozen courier service transport that we undertake, whether in the UK, Europe, or beyond.
Refrigeration units are fully maintained and serviced by the manufacturer at 16 week intervals and are covered by a European breakdown network. Furthermore, all vehicles are equipped with emergency standby cables and our high specification bodies ensure the interior temperature of the vehicle holds it temperature for over 2 hours, even during periods when the units are switched off. In addition to giving our customer peace of mind, it also satisfies our goal of reducing our carbon footprint and decreasing the environmental impact of our operations.
PDQ Cold Call is an industry-leading perishable goods courier and our advanced fleet of vehicles have been designed to transport frozen goods using the most cutting-edge technology. You’ll be able to select the exact temperatures for your goods, transporting items at varying temperatures, all within the same vehicle. To help you further, we’ve created an online “track and trace” system which you can use to monitor the exact location and temperature of your frozen goods to be sure that they’ve arrived at their destination in the best possible condition.
We’ve put an impressive amount of thought and research into all aspects of our services ensuring that your frozen goods are transported in a way that fulfills your specific requirements. All of our drivers have received in-depth safety and proficiency training, equipping them to carry out the correct regulations for safe and dependable transit. As a frozen food courier, we’ll always strive to maintain the highest standards in every area of our frozen delivery service.
To make sure that your items are safely transported through every stage of their journey, we’ve put the most up-to-date barcode technology in place to keep track of every item to enter and leave our vehicles. Every one of our clients has experienced our high level of service and this is why such an extensive selection of multinational manufacturers and leading food retailers continue to return to PDQ. Alongside our trusted reputation, we hold full UKAS ISO 9001:2008 and 14001:2015 accreditation, meaning that you can rely on the integrity of our services as we follow all the required guidelines and operating procedures for first-rate frozen delivery service.
Our online “track and trace” portal means that all of our clients have unique access to view delivery signatures in real-time, tracking the temperature and location of their frozen goods to the second. You can also use the portal to book future jobs; something which many of our clients have done after witnessing the high quality and reliability offered by PDQ Cold Call.
If you have any questions regarding our frozen food courier options, or you’d like to discuss bespoke delivery options then get in touch today. We have a friendly and skilled customer service team at hand, who are able to talk with you in more detail about our courier service options and advise you on picking out the best package for your needs.
Trusted since 1998 by
Why PDQ is right for you?
Customer service team
Specialist same-day and
next-day delivery options
Next flight out and hand
carry service options
Track the minute-by-minute
location of your delivery
Track the exact current
temperature of your delivery
from -25 to +30C
All of our drivers hold full
ADR & GDP certification
Won ‘Refrigerated Courier
of the Year’ in 2015 & 2016
PDQ Specialist Courier Services specialises in creating bespoke, tailored courier solutions for customers.
PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards.
As part of our UKAS ISO 9001:2008 procedure and drive for continual improvement, PDQ Specialist Couriers guarantee customer satisfaction by carrying our regular customer surveys.